Individual Exit Awards
OLCA is the leading Further and Higher Education Institution licensed by the Malta Further and Higher Education Authority to deliver highly professional, internationally recognized Croupier, iGaming, Casino Operations and Compliance Courses for B2C and B2B gaming businesses and for students who wish to pursue a career in iGaming.
- Show an understanding of the history of casinos and iGaming;
- Provide an explanation about the games of chance and game of skill;
- Identify the difference between a casino operator and casino supplier;
- Analyze and evaluate casino products and services;
- Identify the career opportunities and different roles within the gaming industry;
- Perform land-based casino croupier duties on roulette in a land-based casino;
- Analyze and evaluate the roulette casino game that it is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Demonstrate the casino procedures on left-hand and right handed professional roulette tables;
- Identify the proper pace of roulette;
- Analyzes current casino game and security procedures for possible improvements.
- Identify payouts of the Roulette casino game;
- Internalize the processes and standards of roulette in land-based casinos and live-studio casinos;
- Maintain high casino standards;
- Plan work and carry out casino tasks on roulette without detailed instructions;
- Identify accurate, professional croupier work;
- Adapts well to changing casino procedures, priorities, deadlines and directions;
- Evaluates own learning and strives to learn new casino games;
- Utilize mental arithmetic and quick reckoning summations whilst dealing Roulette.
- Perform land-based casino croupier duties on blackjack in a land-based casino;
- Show an understanding of how to operate and control Blackjack by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Blackjack casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Blackjack casino game;
- Define the rules and procedures of the Blackjack casino game;
- Operate and control the proper pace of the Blackjack casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Blackjack.
- Perform land-based casino croupier casino duties on Caribbean Stud Poker in a land-based casino;
- Show an understanding of how to operate and control Caribbean stud poker by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Caribbean stud poker casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Caribbean stud poker casino game;
- Define the rules and procedures of the Caribbean Stud Poker casino game;
- Operate and control the proper pace of the Caribbean Stud Poker casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Utilize mental arithmetic and quick reckoning summations whilst observing and dealing Caribbean Stud Poker.
- Perform land-based casino croupier duties on three card poker in a land-based casino;
- Show an understanding of how to operate and control Three Card Poker by following the rules and security procedures of a land based casino;
- Analyse and evaluate that the Three Card Poker casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Three Card Poker casino game;
- Define the rules and procedures of the Three Card Poker casino game;
- Operate and control the proper pace of the Three Card Poker casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Three Card Poker.
- Perform land-based casino croupier duties on Ultimate Texas Hold’em in a land-based casino;
- Show an understanding of how to operate and control Ultimate Texas Hold’em Poker by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Ultimate Texas Hold’em Poker casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Ultimate Texas Hold’em Poker casino game;
- Define the rules and procedures of the Ultimate Texas Hold’em Poker casino game;
- Operate and control the proper pace of the Ultimate Texas Hold’em Poker casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Ultimate Texas Hold’em Poker.
- Perform land-based casino croupier duties on Texas Hold’em in a land-based casino;
- Show an understanding of how to operate and control Texas Hold’em Poker by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Texas Hold’em Poker casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Texas Hold’em Poker casino game;
- Define the rules and procedures of the Texas Hold’em Poker casino game;
- Operate and control the proper pace of the Texas Hold’em Poker casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Texas Hold’em Poker.
- Perform land-based casino croupier duties on Mini-Baccarat in a land-based casino;
- Show an understanding of how to operate and control Mini-Baccarat by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Mini-Baccarat casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Mini-Baccarat casino game;
- Define the rules and procedures of the Mini-Baccarat casino game;
- Operate and control the proper pace of the Mini-Baccarat casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Mini-Baccarat.
- Perform land-based casino croupier duties on Mini-Punto Banco in a land-based casino;
- Show an understanding of how to operate and control Mini-Punto Banco by following the rules and security procedures of a land based casino;
- Analyze and evaluate that the Mini-Punto Banco casino game is dealt smoothly and professionally according to the rules and casino procedures;
- Reports game irregularities in a detailed manner for management to solve any raised incidents;
- Recognize the proper pace of the Mini-Punto Banco casino game;
- Define the rules and procedures of the Mini-Punto Banco casino game;
- Operate and control the proper pace of the Mini-Punto Banco casino game;
- Observe, collect and pay bets for casino customers;
- Demonstrate the casino procedures to open and close tables at the end of a game;
- Encourage and build mutual trust, respect and cooperation among casino staff.
- Utilize mental arithmetic and quick reckoning summations whilst dealing Mini-Punto Banco.
- Regularly produce accurate, thorough, professional observations of live dealer game presentations;
- Reports software irregularities in a detailed manner for management to solve any raised incidents;
- Communicates effectively to pass on recommendations and innovative ideas in the field of work using creativity.
- Acquire knowledge of different emotions of players.
- Understand challenging customers.
- Able to be active in problem solving;
- Provide detailed information to the inspector and pitboss;
- Have a positive attitude that communicates respect, patience, interest & confidence to the customers;
- Avoid getting trapped in a negative filter;
- Reports in a detailed manner for management to solve any raised incidents;
- Communicates effectively with the management to pass on recommendations and innovative customer care ideas in the field of work using creativity.
- Provide a detailed responsible gaming report;
- Identify risks in relation to responsible gaming and regulate a prevention to mitigate them;
- Understand the fundamental importance of responsible gaming.
- Have a very good understanding of the signs and symptoms of problem gaming.
- Determine the type of approach needed to handle a person who is experiencing responsible gaming challenges;
- Create a proactive culture within the whole organization with respect to responsible gaming and duty of care.
- Demonstrate efficient recognition of responsible gaming challenges;
