Croupier/Dealer Casino and Studio Level Award
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Accreditation and MQF/EQF Level
The Croupier/Dealer Casino and Studio Level Award is accredited by the National Commission for Further and Higher Education at level 4 of the Malta and European Qualifications Framework for lifelong learning. The award will be presented to delegates who successfully attend all modules and obtain a minimum pass in practical one to one assessments and a written examination. 
Job opportunities
Once you acquire the Croupier/Dealer Casino and Studio Level Award, you will be a prospective candidate to hold interviews with land based casinos and live studio casinos. Qualified candidates are now working within the gaming industry and obtain many opportunities to advance in their career and achieve a senior management position.
Venue
Online Live Casino Academy, Bordino Street, Bugibba, St. Paul’s Bay, Malta
Entry Requirements
The entry requirement for this course is a school leaving certificate or any working experience.
The Croupier/Dealer Casino and Studio Level Award contains 3 modules:
Module 1 – Croupier/Dealer Casino level ECTS Credits: 14
Learning Outcomes:
At the end of the module the learner will be able to:
- Operate and control the proper pace of the following casino games: american roulette, blackjack and 5 card stud poker;
- Observe, collect and pay bets for casino customers;
- Maintain high casino standards;
- Identify roulette, blackjack and 5 card stud poker payouts;
- Identify that the games are running smoothly and professionally;
- Define the rules and procedures of the following casino games: american roulette, blackjack and 5 card stud poker;
- The learner is able to use mental arithmetic and quick reckoning summations whilst dealing roulette, blackjack and 5 card stud poker;
- Perform general duties of a casino croupier.
Module 2 – Croupier/Dealer Studio level ECTS Credits: 2
Learning Outcomes:
At the end of the module the learner will be able to:
- Host and present live casino games;
- Utilize the body language and facial expressions that communicate well on the video screen to ensure that playing customers enjoy their gaming experience;
- Assist clients and respond to their queries;
- Engage and entertain players on live roulette and live blackjack;
- Regularly produce accurate, thorough, professional game presentations;
- Understand the studio dealer procedures to work in a live studio casino;
- Obtain a very good understanding of game presentation skills when working in a live studio casino;
- Perform general duties of a studio croupier.
Module 3 – Customer Care and Responsible Gaming ECTS Credits: 1
Learning Outcomes:
At the end of the module the learner will be able to:
- Be responsible for analyzing and evaluating the importance of communication;
- Understand and utilize formal communication;
- Provide detailed information to the inspector and pitboss;
- Have a positive attitude that communicates respect, patience, interest & confidence to the customers;
- Identify the consequences of addiction gaming;
- Understand the fundamental importance of responsible gaming;
- Understand the signs and symptoms of problem gaming;
- Understand and utilize communication skills and social behavior skills whilst interacting with players;
- Create a proactive culture within the whole organisation with respect to responsible gaming and duty of care.
Funding Scheme – Training Pays Scheme (TPS)
Candidates who are of working age between 16 to 64 can benefit from a grant which shall be equivalent to 75% of the direct training cost but will not exceed the maximum amount of €1,000. Funds are allocated on a first come first served basis subject to calendar year total ceilings. Learn more here.
Malta/EU Price
70% Get Qualified Scheme
€1260
Cost after Tax Credit
€540
70% of the course fee indicated above will be refunded as income tax credit via the Get Qualified Scheme.
The price includes:
- Croupier/Dealer Casino and Studio Level Award
- Croupier/Dealer Casino and Studio Level Notes
- Examination fee
- Networking Coffee Breaks
*No payment is requested during online registration. You will be contacted by a member of our team within 24 hours and an invoice will be sent in due course.
Time Table
The course is available in three different time-frames:
- The first course time-frame is offered on a full-time basis and is offered as a 10 week intensive course from Monday to Friday starting from 9 am until 5 pm each day.
- The second course time-frame is 4 months long and is divided into 3 lessons per week consisting of 5 hours per lesson.
- The third course time-frame is offered on a full-time basis for 1 year and consists of 3 lessons per week.
Easy Payment Scheme
OLCA believes that financial limitations should not restrict a person from studying and achieving academic goals. It is, therefore, our pleasure to give you different opportunities to enhance your competencies within the iGaming industry. Get in touch with us and we will find a suitable payment terms option which can fit within your financial situation.
The course will start from the 8th July 2019 until 10th July 2020. Applications are now open until the 3rd June 2019 and students can apply here.
