The Course

An active and interactive 7-week course

Each training course is 7 weeks in duration and runs from Monday to Friday. In these 7 weeks you will learn American Roulette, Blackjack and 5 card Stud Poker. We will teach you everything you need to know to qualify as a croupier and live dealer. The course will give you the experience and knowledge you need to work in a land-based casino and a live studio casino.

The course is also available on a part-time basis and it takes 10 months to complete.

The Croupier Casino and Studio Level programme contains 3 modules:

Module 1 – Croupier/Dealer Casino Level        ECTS Credits: 14

Land-based croupier training involves American Roulette, Blackjack and 5-Card Stud Poker. You will learn how to control and run games in a real casino environment.

You will learn how to control the proper pace of the game, how to collect and pay bets for customers, how to open and close tables at the end of a game and how to inspect cards, systems and other equipment to be used in games to make sure that they are in proper working condition.

You will also learn how to be adaptable and prepared for particular situations, should they arise.

Module 2 – Croupier/Dealer Studio Level        ECTS Credits: 2

Work in front of the camera as a live dealer requires special training in body language and facial expressions that communicate well on the video screen to ensure that playing customers enjoy their gaming experience with you.

You will be taught the rules of the game and its procedures, announce winning numbers and the value of cards.

You will be trained in company procedures and how to communicate information to all customers and fellow employees in a formal manner.

Module 3 – Customer Care and Responsible Gaming  ECTS Credits: 1

Consists of communication skills and social behaviors whilst interacting with players. You will learn how to communicate with players in a friendly and gentle manner and a leading courtesy in order to present the client with the highest level of customer service.

Responsible Gaming will consist of how to identify problem gaming. You will learn what the consequences might be in case of a players’ misuse and how to prevent addiction gaming. To direct players who are developing a gaming dependency and receive the knowledge of the risks that might occur.

Price of the course

Total price: € 1800

The price includes: