Croupier/Dealer Casino & Studio Level Award

An active and interactive course

You will learn American Roulette, Blackjack and 5 card Stud Poker. We will teach you everything you need to know to qualify as a croupier and live dealer. The course will give you the experience and knowledge you need to work in a land-based casino and a live studio casino.

Accreditation and MQF/EQF Level

The Croupier/Dealer Casino and Studio Level Award consists of 17 ECTS and is accredited by the National Commission for Further and Higher Education at level 4 of the Malta and European Qualifications Framework for lifelong learning. The award will be presented to delegates who successfully attend all modules and obtain a minimum pass in practical one to one assessments and a written examination. 

The Croupier Casino and Studio Level programme contains 3 modules:

Module 1 – Croupier/Dealer Casino Level        ECTS Credits: 14

Land-based croupier training involves American Roulette, Blackjack and 5-Card Stud Poker. You will learn how to control and run games in a real casino environment.

You will learn how to control the proper pace of the game, how to collect and pay bets for customers, how to open and close tables at the end of a game and how to inspect cards, systems and other equipment to be used in games to make sure that they are in proper working condition.

You will also learn how to be adaptable and prepared for particular situations, should they arise.

Module 2 – Croupier/Dealer Studio Level        ECTS Credits: 2

Work in front of the camera as a live dealer requires special training in body language and facial expressions that communicate well on the video screen to ensure that playing customers enjoy their gaming experience with you.

You will be taught the rules of the game and its procedures, announce winning numbers and the value of cards.

You will be trained in company procedures and how to communicate information to all customers and fellow employees in a formal manner.

Module 3 – Customer Care and Responsible Gaming  ECTS Credits: 1

Consists of communication skills and social behaviors whilst interacting with players. You will learn how to communicate with players in a friendly and gentle manner and a leading courtesy in order to present the client with the highest level of customer service.

Responsible Gaming will consist of how to identify problem gaming. You will learn what the consequences might be in case of a players’ misuse and how to prevent addiction gaming. To direct players who are developing a gaming dependency and receive the knowledge of the risks that might occur.

Malta/EU Price

Course Fee


70% Get Qualified Scheme


Cost after Tax Credit


70% of the course fee indicated above will be refunded as income tax credit via the Get Qualified Scheme.

The price includes:

Apply now

The upcoming course will start from the 23rd November 2020 until the 22nd January 2021. Applications are now open until the 13th November 2020. Apply here.