Award in Casino Game Presenter

An active and interactive 2-week course

You will learn how to effectively and professionally operate and present American Roulette and Blackjack at a studio level. We will teach you everything you need to know to qualify as a casino game presenter. The course will give you the experience and knowledge you need to carry out effective duties in a live studio casino.

Accreditation and MQF/EQF Level

The Award in Casino Game Presenter is a Further Education programme which consists of 6 ECTS (MQF/EQF Level 3) and is accredited by the Malta Further and Higher Education Authority at level 3 of the Malta and European Qualifications Framework for lifelong learning. The award will be presented to delegates who successfully attend all lessons and obtain a minimum pass in practical one to one assessments and a written examination.

Dates of Next Intake

Applications are open and you may apply here.

Entry Requirements

All Students must be over 18 years of age;
Any Working Experience Or;
School Leaving Certificate.

Venue

Online Live Casino Academy, 8, Bordino Street, Bugibba, St. Paul’s Bay, Malta

Duration

The course duration is 6 weeks, consists of 68 hours and it is offered on a full-time and part-time basis.

Language

Lessons will be delivered in English.

Mode of Attendance

Lessons are held face-to-face at OLCA, 8, Bordino Str. Bugibba, St Paul’s Bay, Malta

Total Learning Hours

The Award in Casino Game Presenter consists of 150 learning hours.

Teaching, Learning and Assessment Procedures

The mode of teaching consists of presentations, workshops, demonstrations and practical sessions. The mode of assessment consists of examination and camera presentation assessment.

  • Communicate casino information to all customers and fellow employees in a formal manner;
  • Communicate with players in a gentle and friendly manner and a leading courtesy in order to present the client with the highest level of customer service;
  • Communicate positively and deliver positive vibes to the potential customers;
  • Communicate the main scripts of roulette and blackjack;
  • Establish a communication channel with the casino management;
  • Suggest possible improvements within a live-studio casino;
  • Maintain a dialogue without imposing anything on the customer’s decision;
  • Co-operate together with the casino management with the intention of operational progress.
  • Carry out casino game presenter duties independently in a live studio casino;
  • Adapt to deal new rules and procedures of different live studio casinos;
  • Analyze and evaluate the job requirements for performing the job description correctly;
  • Identifies specific steps or actions needed to reach goals or to improve;
  • Advance in their gaming career;
  • Considers all casino information and alternatives before reaching a conclusion.
  • Welcomes new casino tasks and seeks new casino learning opportunities.
  • Identify and define the Chroma key technology equipment;
  • Identify and define the business benefits when operating with the Chroma key technology on a live table;
  • Recognize the performance needs when presenting on a casino table in synchronization with the Chroma Key Technology;
  • Operate and control the roulette and blackjack at a studio level independently;
  • Gain confidence to deliver an entertaining performance in front of the camera;
  • Adapt to different internal casino procedures.
  • Identify the definition of a land-based casino, live-studio casino and online casino;
  • Identify the different environments of land-based casinos and live-studio casinos and what it entails to work in these environments;
  • Identify the benefits of the different live studio casino environments;
  • Recognize specialized live-studio casino equipment;
  • Recognize dedicated tables for online casinos.
  • Recognize the responsibilities of a casino croupier and a casino game presenter;
  • Recognize the functionalities on the player’s screen;
  • Identify the importance of delivering positive energy during a game presentation;
  • Recognize vital factors how to become energized;
  • Identify the most important factors to engage an audience;
  • Identify the importance of impeccable appearance in front of the camera;
  • Identify how to maintain active listeners entertained during your game presentation;
  • Identify stress management techniques that enables you to feel calm during your game presentation;
  • Recognise formal communication;
  • Identify how to breath and speak clearly;
  • Identify how to handle an angry customer;
  • Recognize different type of players;
  • Recognize software instructions whilst performing a game presentation;
  • Identify the consequences of gambling.

Roulette

  1. Identify the roulette wheel and layout;
  2. Identify the type of bets and their pay-outs;
  3. Identify the technique of how to spin the ball;
  4. Identify French bets;
  5. Identify the most common picture bets;
  6. Identify the racetrack and neighbor bets;
  7. Identify hot and cold numbers;
  8. Identify the most important factors when holding an introduction in front of a camera;
  9. Identify the most important factors when holding a conclusion in front of a camera;
  10. Identify the necessary information to describe a winning number in front of the camera;
  11. Recognize roulette irregularities;
  12. Identify the instructions of the studio’s tailor-made software;
  13. Identify the basics of table limits;
  14. Recognize the opening and closing of table;
  15. Identify the dealing procedures in a studio casino;
  16. Recognize the rules of the game;
  17. Recognize the customer’s game options available;

Blackjack

  1. Recognize the blackjack layout;
  2. Identify the type of bets;
  3. Identify the pay-outs of the bets;
  4. Identify blackjack rules and terminology;
  5. Identify the standard shuffle of cards procedure;
  6. Identify the game presenter’s and player’s options;
  7. Identify the necessary information to describe each player’s hand;
  8. Identify the instructions of the studio’s tailor-made software;
  9. Recognize the customer’s game options available;
  10. Recognize the opening and closing of table;
  11. Identify Blackjack irregularities;
  1. Utilize the knowledge and understanding to define a land-based casino, live studio casino and an online casino business;
  2. Utilize the knowledge and understanding to define the different environments of land-based casinos and live-studio casinos and what it entails to work in these environments;
  3. Utilize the knowledge and understanding to define the benefits of the different live studio casino environments;
  4. Keep abreast with studio casino operational procedures at EU Level;
  5. Define the purpose of the live studio casino equipment to deliver a quality service to their customers;
  6. Utilize the knowledge and understanding to define the responsibilities of a casino game presenter;
  7. Utilize the knowledge and understanding to maintain an impeccable appearance in front of the camera;
  8. Utilize the knowledge and understanding to deliver positive energy during a game presentation;
  9. Utilize the knowledge and understanding to keep the audience entertained;
  10. Utilize the knowledge and understanding to deliver a clear and effective game presentation;
  11. Utilize the knowledge and understanding to deliver a pleasant customer service experience in front of the camera;
  12. Utilize the knowledge and understanding to identify compulsive gambling;
  13. Create a pro-active culture with respect to responsible gaming within the whole organization;

Roulette

  1. Utilize the knowledge and understanding to define the roulette wheel and layout;
  2. Utilize the knowledge and understanding to describe the type of bets and their pay-outs;
  3. Perform the spinning of the ball;
  4. Utilize the knowledge and understanding to describe French bets;
  5. Utilize the knowledge and understanding to define the most common picture bets;
  6. Utilize the knowledge and understanding to describe the racetrack and neighbor bets;
  7. Utilize the knowledge and understanding to describe hot and cold numbers;
  8. Utilize the knowledge and understanding to include the most important factors when holding an introduction and conclusion in front of a camera;
  9. Utilize the knowledge and understanding to describe the necessary information of a winning number in front of the camera;
  10. Perform standard roulette irregularities procedures;
  11. Follow the instructions of the studio’s tailor-made software;
  12. Utilize the knowledge and understanding to describe the basics of table limits;
  13. Perform the opening and closing of table;
  14. Perform the dealing procedures in a studio casino;
  15. Follow the rules of the game;
  16. Utilize the knowledge and understanding to describe the customer’s game options available;

Blackjack

  1. Utilize the knowledge and understanding to define the blackjack layout;
  2. Utilize the knowledge and understanding to define the type of bets;
  3. Utilize the knowledge and understanding to define the pay-outs of the bets;
  4. Follow and abide by the blackjack rules;
  5. Utilize the knowledge and understanding to define the terminology of blackjack;
  6. Utilize the knowledge and understanding to perform the standard shuffle of cards procedure;
  7. Utilize the knowledge and understanding to define the game presenter’s and player’s options;
  8. Describe the necessary information of each player’s hand;
  9. Follow the instructions and interact with the studio’s tailor-made software;
  10. Utilize the knowledge and understanding to define the customer’s game options available;
  11. Perform the opening and closing of table;
  12. Perform the dealing of cards;
  13. Perform irregularities procedures of blackjack;
  • Analyze and evaluate the difference between a land-based casino, live-studio casino and an online casino business;
  • Analyze and evaluate the different environments of land-based casinos and live studio casinos;
  • Deliver a game presentation whilst operating roulette at a studio level;
  • Deliver a game presentation whilst operating blackjack at a studio level;
  • Perform body language and facial expressions that communicate well on the video screen to ensure that playing customers enjoy their gaming experience;
  • Provide information regarding live-studio casino games and equipment;
  • Analyze and evaluate the reasons why people gamble;
  • Identify risks in relation to responsible gaming and regulate a prevention to mitigate them.
  • Provide assistance for customers who have online queries;
  • Maintain continuous professional career development;
  • Perform the opening and closing of tables;
  • Carry out casino game presenter duties in a studio casino.
  • Appreciate career progress and recognize the casino client’s positive expectations;
  • Identify the influencing factors to achieve positive achievements from the casino clients;
  • Identify potential customers in a studio casino;
  • Identify if the studio’s tailor-made software is functioning correctly;
  • Recognize the game presenter’s roulette software created by the live-studio casino;
  • Recognize the game presenter’s blackjack software created by the live-studio casino;
  • Identify the player’s online options;
  • Identify the instructions of the studio casino’s software;
  • Analyze and evaluate possible software interaction improvements;

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