Award in Responsible Gaming

Award in Responsible Gaming

Responsible gaming will consist of how to identify problem gaming. Students will learn what the consequences might be in case of a players’ misuse and how to prevent addiction gaming. To direct players who are developing a gaming dependency and receive the knowledge of the risks that might occur.

Accreditation and MQF Level 

The Award in Introduction to Casinos and iGaming is a Higher Education programme which consists of 1 ECTS and is accredited by the Malta Further and Higher Education Authority at level 5 of the Malta and European Qualifications Framework for lifelong learning.  

Dates of Next Intake

Applications are open and you may apply here.

This award is also offered 100% online here.  

Entry Requirements

Any work experience is accepted All students must be over 18 years of age. There should be no physical disabilities that preclude the student from carrying out their duties, e.g. arthritis of the fingers or hands, a finger cut off or deformed fingers. We will take into consideration the Malta – Equal Opportunities (Persons with Disability) Act during the admission process.


The duration of this course is 25 hours.

Maximum Number of Participants

Places for this course are limited to 30 delegates on first come first serve basis


Online Live Casino Academy, Bordino Street, Bugibba, St. Paul’s Bay, Malta SPB 2743


Lessons will be delivered in English.

Target Audience

  • People who are interested to work as a croupier in a land-based casino or live-studio casino;
  • People who would like to advance/change direction in their casino career;
  • People who are interested to start a new career within the gaming industry.

Total Learning Hours

The Diploma in Land-based Casino Croupier and Live-Studio Casino Game Presenter consists of 1500 total learning hours.

Teaching, Learning and Assessment Procedures

The mode of teaching consists of practical sessions and lectures. The mode of assessment consists of practical one to one assessments and written examinations.

Learners will be given the opportunity to have theoretical class sessions and class sessions with the use of presentation. 3 lessons: 3 hrs 20 min each lesson OR This module shall also be taught through the use of online provision of the content. Learners will be able to interact with a video as well as written content which can be accessed at any time. The content provides detailed information about the respective module. Written test: Multiple Choice of 27 questions OR Assessed through the Online Platform by either 1 of the 2 online methods below: 1. 100% multiple choice exam on the online platform 12. Responsible Gaming: Multiple Choice Exam A and B Description: Section A consists of 8 Multiple Choice questions. Section B consists of 7 questions. Or 2. This module shall be assessed through the use of 1 assignment (50%) as well as 1 final Multiple Choice Exam at the end of the module (50%) which are: 12. Responsible Gaming – Assignment A (50%) Description: The Assignments are based on a set of questions which require short answers. Hence, the word count is not applicable for this module. 12. Responsible Gaming: Multiple Choice Exam A and B (50%) Description: Section A consist of 8 Multiple Choice questions.

Learning Outcomes | Competences

  • Able to be active in problem solving in terms of Responsible Gaming;
  • Provide detailed responsible gaming information to the inspector and pitboss;
  • Identify the consequences of addiction gaming;
  • Identify risks in relation to responsible gaming and regulate a prevention to mitigate them;
  • Provide responsible gaming information.
  • Reports responsible gaming cases in a detailed manner for management to solve any raised incidents
  • Communicates effectively with the management to pass on recommendations and innovative ideas in the field of responsible gaming using creativty;
  • Evaluates own learning and strives to create new procedures to mitigate the challenges of responsible gaming;

Learning Outcomes | Knowledge

  • Understand customers who are experiencing responsible Gaming challenges.
  • Understand the fundamental importance of responsible gaming.
  • Have a very good understanding of the signs and symptoms of problem gaming.
  • Understand the consequences of problem gaming.
  • Learn how to find ways to prevent problem gaming.
  • Understands advanced procedure text books and researches practical solutions to abstract problems in the responsible gaming field

Learning Outcomes | Skills

  • Students are able to use communication skills and social behavior skills whilst delivering responsible gaming information to colleagues;
  • Determine the type of approach needed to handle a person who is experiencing responsible gaming challenges;
  • Able to operate and follow the rules of roulette and blackjack within the responsible gaming sphere;
  • If the players show signs and symptoms of problem gaming, the learner will notify the higher management to solve the issue and seek help for the player;
  • Able to notice problem gaming;
  • Able to follow the fundumental concepts of responsible gaming;
  • Create a proactive culture within the whole organisation with respect to responsible gaming and duty of care.
  • Demonstrate efficient recognition of responsible gaming challenges;