Learning Outcomes | Competences

• Host and present roulette and blackjack;
• The learner is able to operate, present and control the proper pace of the casino games, roulette and blackjack;
• Utilize the body language and facial expressions that communicate well on the video screen to ensure that playing customers enjoy their gaming experience;
• Deal smoothly and professionally the casino games, roulette and blackjack according to the casino rules and procedures;
• Set up plans to work and carry out game presentation tasks without detailed instructions;
• Assist clients and respond to their queries;
• Engage and entertain online players on the roulette and blackjack table;
• Deliver an explanation of the rules of the game to the clients;
• Regularly produce accurate, thorough, professional live dealer game presentations;
• Maintain continuous professional development;
• Maintain a welcoming and professional body posture in front of the camera;
• Reports software irregularities in a detailed manner for management to solve any raised incidents;
• Communicates effectively with the management to pass on recommendations and innovative ideas in the field of work using creativity;
• Evaluates own learning and strives to learn new ways how to present new casino games.

Learning Outcomes | Knowledge

• The learner understands the fundamental importance of hosting and presenting the roulette and blackjack whilst being streamed live through camera;
• Understands the rules and procedures of roulette and blackjack
• Understand to conduct himself/herself in a friendly manner towards his/her players at the live table;
• Understand the studio dealer procedures to work in a live studio casino;
• Obtain a very good understanding of game presenting skills when working in a live studio casino;
• Obtain a very good understanding of grooming such as how to apply makeup, maintaining a fresh and neat look in front of a camera;
• Obtain a very good understanding of the body language in front of the camera;
• Identify the fundamental importance to embrace the online customers whilst performing;
• Identify positive energy;
• Understand the importance to attract more players online;
• Show an understanding of formal chatting;
• Identify the differences between land-based casinos, live studio casinos and online casinos;
• Recognize the business concept of a live studio casino;
• Identify live studio casino environments and what it entails to work in these environments;
• Recognize useful studio equipment to operate at a professional level.
• Understands advanced procedure text books and researches practical solutions to abstract problems

Learning Outcomes | Skills

• Utilize the knowledge and understanding to operate, present and follow the rules of roulette and blackjack in a live studio casino;
• Utilize communication skills and social behavior skills whilst interacting with players;
• Act as a host and deal roulette and blackjack according to the rules of the games and casino procedures;
• Apply makeup;
• Maintain neat hair and nails;
• Introduce himself/herself to the audience (online players);
• Welcome new players to the roulette and blackjack table;
• Present and explain the rules of roulette and blackjack to the customers;
• Have the right body posture towards the camera on roulette and blackjack;
• Completes online live casino tasks on time and with care;
• Follows routines and instructions without supervision;
• Welcomes new casino tasks and seeks new opportunities for learning;
• Selects appropriate research procedures and uses them effectively.
• Present and deal at a fast and efficient pace to demonstrate a high turnover of game rounds;